About the Role
Greeting patients professionally both in person and on the phone
Quickly answering or properly referring questions and issues
Optimizing provider schedules and patient satisfaction with efficient scheduling
Notifying providers of patient arrivals
Comforting patients by anticipating anxieties and effectively answering questions
Ensuring availability of treatment information by retrieving and updating patient records
Verifying financial records and collecting patient charges while filing and expediting third-party claims
Maintaining office inventory and equipment by anticipating supply needs and expediting supply orders
Job Type: Full-time
Salary: $20.00 - $23.00 per hour
Expected hours: 37 – 40 per week
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Healthcare setting:
Inpatient
Medical specialties:
Internal Medicine
Schedule:
Day shift
Monday to Friday
Rotating weekends
Work Location: In person
Requirements
Excellent patient communication skills (verbal and written)
2-3 years of previous experience at medical practice
Strong organizational skills
Great follow-up
Thrives in fast-paced environment
EMR experience
Comfortable working in a pediatric setting
Medical terminology: 1 year (Preferred)
Computer skills: 1 year (Required)
Customer service: 2 years (Required)
About the Company
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